Our store remains open during this crisis. According to the Santa Cruz County Shelter in Place Guidelines, we are considered an essential business and will continue to remain open as long as we are fulfilling a need in the community.
Our employees have been well trained in hygienic practices and will not come to work if ill. We have also implemented more stringent cleaning procedures. We are also aware that customers want to retain a certain physical distance when interacting with staff.
If you choose to shop in the store, we ask you to maintain a six-foot distance from other shoppers and staff.
Know what you need? Place your order over the phone and then pick up at the store. You may also arrange delivery at the curb (front or rear entrance). Call 831-426-1351.
For those customers who feel comfortable shopping online, we encourage you to do so. You have the option of either having the products shipped to you or to pick them up in the store or at the curb (or in Half Moon Bay at our warehouse). For store pick up, you’ll be offered that option at the Shopping Cart stage of your order. There’s no shipping charge for store pick-ups.
We have also noted that some customers who want to support small businesses are purchasing gift cards to use later. We offer two types: plastic giftcards for use in the store that we will mail to you and virtual gift cards for use online that we will email you. You can see the two types here: https://www.mytoque.com/collections/gift-certificates
We appreciate your ongoing support. We welcome your feedback and are happy to answer any questions you have, firstname.lastname@example.org.